Software Guides·

Survey Points Manager - License & Activation Guide

Complete guide to licensing, activation, and license management for Survey Points Manager AutoCAD plugin. Learn about license types, activation process, and troubleshooting.

Ahmed Elsayed
By Ahmed Elsayed
5 min readBeginner

Survey Points Manager - License & Activation Guide

Complete Guide to Licensing and Activation

This guide covers everything you need to know about licensing Survey Points Manager, from initial activation to license management and troubleshooting common issues.

License Activation InterfaceImage Description: Professional surveying equipment setup on sandy terrain, symbolizing the solid foundation and professional reliability of Survey Points Manager licensing system.

License Types

Survey Points Manager offers flexible licensing options to meet different professional needs:

Individual License

  • Single User: One license per user
  • Single Computer: Installed on one workstation
  • Perpetual: No expiration date
  • Updates: Free updates for one year
  • Support: Priority email support included

Floating License

  • Network License: Shared across multiple users
  • Concurrent Users: Based on license count
  • Server-Based: Requires license server
  • Flexible: Users can work from different computers
  • Enterprise: Ideal for teams and organizations

Trial License

  • 30-Day Trial: Full functionality for 30 days
  • No Limitations: Access to all features
  • Easy Conversion: Upgrade to full license anytime
  • Support Included: Basic support during trial period

License Types ComparisonImage Description: Surveying equipment positioned at construction site, representing the professional environment where different Survey Points Manager license types serve various project needs.

Activation Process

First-Time Activation

Launch AutoCAD

  1. Start AutoCAD with Survey Points Manager installed
  2. The SPM palette should appear automatically
  3. If not visible, type SPM in the command line

Access License Dialog

  1. Click the "License" button in the SPM interface
  2. Or use the command SPMLICENSE
  3. The license activation dialog will appear

Enter License Information

  1. License Key: Enter your 25-character license key
  2. User Information: Provide your name and email
  3. Company: Enter your company name (optional)
  4. Activation Code: Generated automatically during activation

Activate License

  1. Click "Activate License" button
  2. SPM will connect to the activation server
  3. Activation confirmation will be displayed
  4. License status will show as "Active"

Activation Process StepsImage Description: Urban skyline with surveying perspective, representing the comprehensive and systematic approach to Survey Points Manager license activation process.

Online vs Offline Activation

Online Activation (Recommended)
  • Automatic: Direct connection to activation server
  • Instant: Immediate license validation
  • Secure: Encrypted communication
  • Updates: Automatic license status updates
Offline Activation
  • No Internet: For computers without internet access
  • Manual Process: Requires activation file transfer
  • Secure: No network communication required
  • Support: Contact support for offline activation

License Management

Checking License Status

License Information Display

  • Status: Active, Expired, or Invalid
  • License Type: Individual, Floating, or Trial
  • Expiration: License expiration date (if applicable)
  • User: Licensed user information
  • Computer: Machine identification

License Details

  • Product Version: SPM version covered by license
  • Features: Available features and limitations
  • Usage: Current usage statistics
  • History: Activation and usage history

License Status DashboardImage Description: Screenshot of the license status dashboard showing detailed license information including status, type, expiration date, user details, and feature availability. The interface provides a comprehensive overview of license health.

License Transfer

Moving to New Computer

  1. Deactivate: Deactivate license on old computer
  2. Install: Install SPM on new computer
  3. Activate: Use same license key to activate
  4. Verify: Confirm license transfer successful

Transfer Limitations

  • Individual License: One transfer per month
  • Floating License: No transfer limitations
  • Trial License: Cannot be transferred

License Renewal

Automatic Renewal

  • Subscription: Automatic renewal for subscription licenses
  • Notification: Email reminders before expiration
  • Seamless: No interruption to service
  • Updates: Continued access to updates

Manual Renewal

  • Purchase: Renew through authorized reseller
  • New Key: Receive new license key
  • Update: Enter new key in license dialog
  • Activation: Reactivate with new license

Troubleshooting

Common Activation Issues

"License Key Invalid" Error

Possible Causes:

  • Incorrect license key entry
  • License key already used on another computer
  • License key expired or revoked

Solutions:

  1. Verify license key accuracy
  2. Check for typos or extra spaces
  3. Contact support if key appears correct
  4. Deactivate license on other computers if needed

"Cannot Connect to Activation Server" Error

Possible Causes:

  • No internet connection
  • Firewall blocking activation
  • Proxy server configuration
  • Activation server maintenance

Solutions:

  1. Check internet connection
  2. Configure firewall exceptions
  3. Set up proxy settings if needed
  4. Try activation later if server maintenance

Troubleshooting GuideImage Description: Visual troubleshooting guide showing common error messages and their solutions. The image includes screenshots of error dialogs and step-by-step resolution instructions with clear visual indicators.

Network License Issues

License Server Not Found

Possible Causes:

  • License server not running
  • Network connectivity issues
  • Incorrect server address
  • Firewall blocking communication

Solutions:

  1. Verify license server is running
  2. Check network connectivity
  3. Confirm server address in settings
  4. Configure firewall rules

All Licenses in Use

Possible Causes:

  • Maximum concurrent users reached
  • Licenses not properly released
  • License server configuration issues

Solutions:

  1. Wait for license to become available
  2. Check license usage on server
  3. Force release unused licenses
  4. Contact administrator for more licenses

Performance and Compatibility

Slow License Validation

Possible Causes:

  • Slow network connection
  • License server overload
  • Large license database

Solutions:

  1. Check network speed
  2. Contact server administrator
  3. Optimize license server performance
  4. Consider local license caching

Version Compatibility

Possible Causes:

  • License for older SPM version
  • AutoCAD version not supported
  • License feature limitations

Solutions:

  1. Verify license version compatibility
  2. Upgrade license if needed
  3. Check AutoCAD version support
  4. Contact support for compatibility issues

Best Practices

License Security

Protect Your License Key

  • Secure Storage: Store license key in secure location
  • Limited Sharing: Only share with authorized users
  • Regular Backup: Backup license information
  • Monitor Usage: Track license usage regularly

Network Security

  • Secure Server: Protect license server from unauthorized access
  • Encrypted Communication: Use secure protocols
  • Regular Updates: Keep license server updated
  • Access Control: Limit server access to authorized personnel

License Optimization

Individual Licenses

  • Single User: Assign to primary user
  • Regular Use: Ensure regular usage to maintain activation
  • Transfer Planning: Plan computer upgrades and transfers
  • Backup Activation: Keep activation information secure

Floating Licenses

  • User Training: Train users on proper license usage
  • Usage Monitoring: Monitor license utilization
  • Capacity Planning: Plan for peak usage periods
  • Server Maintenance: Regular license server maintenance

Best Practices GuideImage Description: Infographic showing license management best practices including security measures, optimization strategies, and maintenance recommendations. The image uses icons and visual elements to illustrate key concepts.

Getting Help

License Support

Contact Information

  • Email Support: [email protected]
  • Phone Support: Available for enterprise customers
  • Response Time: 24-48 hours for license issues
  • Priority Support: Available for critical license problems

Information to Provide

  • License Key: Your 25-character license key
  • Error Messages: Exact error messages received
  • System Information: AutoCAD version and operating system
  • Network Details: For floating license issues

Self-Service Resources

Online Resources

  • Knowledge Base: Searchable license FAQ
  • Video Tutorials: License activation and management videos
  • User Forums: Community support and discussions
  • Documentation: Complete license documentation

Diagnostic Tools

  • License Checker: Built-in license validation tool
  • Network Tester: Network connectivity testing
  • Log Files: Detailed activation and usage logs
  • System Information: Automated system information collection

Survey Points Manager - Professional licensing made simple

Need help with licensing? Contact our support team for assistance with activation, transfer, or any license-related questions.

Next Steps: Continue with the Import Data Guide to start working with your survey data.

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